Terms & Conditions
Introduction
Please read these terms and conditions carefully before booking with Along The Shaws.
1. Availability and Reservations
To make a reservation, follow the procedure shown on our website. Your booking confirms your
acceptance of these terms and conditions as a binding contract between Along The Shaws and
yourself.
2. Price
The price quoted for any tour covers the cost of planning, organization, and carrying out the tour.
3. Quotations
Quotations are in South African Rand and valid for up to 30 days.
4. Payments
Various payment and deposit criteria exist for tours, experiences, and shuttle services. Refer to our
website for specific requirements.
5. Refunds
- If Along The Shaws cancels a tour due to unforeseen circumstances, we will refund full payment or
offer an alternative tour.
- No reimbursement will be made if the participant fails to join a tour or leaves it prior to
completion.
6. Cancellation Policy
- Cancellations more than 48 hours prior to departure: 100% refund
- Cancellations less than 48 hours prior to departure: 50% refund
7. Travel Insurance
Travel and cancellation insurance is highly recommended.
8. Travel Documentation
Participants are responsible for ensuring they possess valid passports, visas, and travel
documentation.
9. Health
Participants must confirm they are in good health and physically capable of undertaking the tour.
10. Vaccinations
Consult your local health authority for vaccination requirements.
11. Luggage and Personal Effects
Baggage and personal belongings are carried entirely at owner's risk.
12. Special Requests
Please advise us of any special requests when making your booking.
13. Not Showing Up for a Tour
No reimbursement will be made if the participant fails to join a tour.
14. Itinerary
The itinerary is a guide and may be altered due to circumstances beyond our control.
15. Tour Alterations
Changes to your confirmed tour can be considered depending on practicalities and availability.
16. Indemnity
Along The Shaws is exempt from liability for any loss or damage.
17. Children and Age Restrictions
All children must be accompanied by an adult. Certain tours have age restrictions.
18. Force Majeure/Act of God
Along The Shaws shall not be liable for events beyond our control.
19. Complaints
Inform your tour guide or local agent immediately of any issues.
20. COVID-19 Protocols
Along The Shaws adheres to government regulations regarding COVID-19.
21. Vehicle Rules and Regulations
Passengers must adhere to safety rules and regulations.
22. Drivers and Guides
We use registered guides and drivers.
23. Vehicle Safety Features
Our vehicles are equipped with safety features.
24. Vehicle Maintenance
Regular maintenance is conducted.
25. Governing Law
These conditions are governed by the Laws of the Republic of South Africa.